Please be aware that a deposit is required to hold your initial session booking.

• $80 deposit for individual counsellnig sessions

• $100 for couples of family counselling

Your deposit is refundable should you choose to not proceed with your session, as long as the cancellation is received within the 48 hour cancellation window.

If you cancel within 48 hours your deposit will be forfeited. If you do not arrive to your initial session booking your deposit will be forfeited and the remainder of the session fee will be deducted from the card we have on file you as per our non-arrival polic

As session times are in high demand, we require at least 48 hours notice if you need to cancel or reschedule your appointment, or a cancellation fee will be charged: $95 for all services.

If you cancel the day of your session or fail to arrive for a session, inclusive of forgetting it was scheduled, the full session fee will be incurred. Day of cancellations impacts both clients waiting for a session and the therapist who spent the morning preparing the session.

For any appointments on Mondays, notifications of any reschedules are to be received by the latest the Friday prior. Weekends are considered out of hours.

Any sessions not confirmed by 8:00am the day prior, or Friday for sessions scheduled on Mondays, will be need to be removed and will be offered to the next client on the waitlist.

We do offer Telehealth sessions as an alternative should you be too unwell to attend in person.

We offer sessions outside standard office hours to assist clients to attend amidst other commitments.

Sessions have been made available before work at 7:30am/7:45am and after 5:00pm.

Please be aware however these sessions do incur an ‘out of hours’ surcharge of $25, which is applied in addition to above standard session rate

We offer services for ages 13+ years.